Shipping Policy

Last Updated: July 27, 2026

At Nebulo, we're committed to delivering your order as quickly and safely as possible. Please review our shipping policy below.

Order Processing

Orders are processed within 1–3 business days after payment has been successfully received.

Orders are not processed or shipped on weekends or public holidays.

During periods of high demand, processing times may be slightly longer.

Shipping Times

Estimated delivery times are as follows:

• United States: 5–12 business days
• Canada: 7–15 business days
• International: 7–20 business days

Please note that these are estimated delivery times and are not guaranteed.

Shipping Costs

Shipping costs are calculated at checkout unless otherwise stated.

From time to time, Nebulo may offer free shipping promotions.

Order Tracking

Once your order has shipped, you will receive a confirmation email containing your tracking information. Please allow 2–5 business days for tracking updates to appear.

Shipping Delays

While we strive to deliver every order on time, delays may occasionally occur due to:

• Carrier delays
• Customs processing
• Severe weather
• High shipping volumes
• Other circumstances beyond our control

Nebulo is not responsible for delays caused by shipping carriers or customs authorities.

Incorrect Shipping Information

Please ensure your shipping address is correct before placing your order.

Nebulo is not responsible for packages delayed, lost, or returned due to incorrect or incomplete shipping information provided by the customer.

Lost or Damaged Packages

If your package arrives damaged or appears to be lost in transit, please contact us as soon as possible. We'll work with the shipping carrier to help resolve the issue and determine the appropriate solution.

Contact Us

If you have any questions regarding shipping, please contact us